7 hard skills or competencies (industry competencies) for Estate Planning Consultant
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Identifies the key legislation and regulations governing insurance contracts.
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Level 2 Behaviors
(Light Experience)
Records and maintains insurance policy and claims information in a database system.
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Level 3 Behaviors
(Moderate Experience)
Verifies received insurance coverage and damage reports to ensure accurate processing of claims.
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Level 4 Behaviors
(Extensive Experience)
Provides technical guidance to staff on claim investigation to ensure accurate insurance claims processing.
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Level 5 Behaviors
(Mastery)
Pursues creative initiatives that may differentiate our business and give us a competitive advantage.
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Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Explains the application of insurance regulatory laws to avoid civil penalties and license suspension.
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Level 2 Behaviors
(Light Experience)
Supports the execution of a legal and regulatory framework to promote strict insurance compliance.
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Level 3 Behaviors
(Moderate Experience)
Performs compliance reviews to determine possible violations and deficiencies in insurance regulations.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on new laws and regulations to reduce liability risks and compliance violations.
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Level 5 Behaviors
(Mastery)
Establishes best practices in creating insurance laws and regulations to prevent frauds and malpractices.
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2 general skills or competencies (Job family competencies) for Estate Planning Consultant
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Identifies major activities involved in training cycle phases.
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Level 2 Behaviors
(Light Experience)
Supports employees in learning course accessibility through various delivery channels.
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Level 3 Behaviors
(Moderate Experience)
Develops department training matrix for workforce development and retains great talent.
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Level 4 Behaviors
(Extensive Experience)
Provides instructional design expertise to support determining training needs and solution development.
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Level 5 Behaviors
(Mastery)
Promotes the development and continued expansion of training content to support our organization-specific processes.
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Skill definition-Building and cultivating long-term customer loyalty and engagement to establish brand connections, generate leads, and drive business growth.
Level 1 Behaviors
(General Familiarity)
Explains the importance of relationship marketing to generate sales.
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Level 2 Behaviors
(Light Experience)
Logs and reports complaints of customers in support of relationship marketing.
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Level 3 Behaviors
(Moderate Experience)
Initiates strategic marketing activities to build and strengthen customer relationships.
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Level 4 Behaviors
(Extensive Experience)
Monitors the performance of relationship marketing efforts to achieve objectives.
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Level 5 Behaviors
(Mastery)
Establishes influential relationships to boost customer engagement.
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8 soft skills or competencies (core competencies) for Estate Planning Consultant
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
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Level 2 Behaviors
(Light Experience)
Employs the 80-20 rule to avoid perfectionism and minimize time-wasting.
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Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
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Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
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Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
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Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Identifies key aspects of problem-solving techniques used in own area.
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Level 2 Behaviors
(Light Experience)
Helps to analyze the risks and benefits of alternative approaches and obtain a decision on resolution.
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Level 3 Behaviors
(Moderate Experience)
Develops successful resolutions to critical or wide-impact problems.
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Level 4 Behaviors
(Extensive Experience)
Organizes potential problem-solvers and leads problem resolution efforts.
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Level 5 Behaviors
(Mastery)
Creates a climate that rewards quick problem-solving approaches.
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Summary of Estate Planning Consultant skills and competencies
There are 7 hard skills for Estate Planning Consultant, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Estate Planning Consultant, Training and Development, Relationship Marketing.
8 soft skills for Estate Planning Consultant, Time Management, Problem Solving, Consulting, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Estate Planning Consultant, he or she needs to be skilled in Time Management, be skilled in Problem Solving, and be skilled in Consulting.